Welcome to Seesio Beauty! Seesio Beauty provides the highest quality products to our valued customers. If you are not entirely satisfied with your purchase, we are here to help. We are committed to offering exceptional products to our customers. Should you find the need to return a purchase, please review our return policy below?
Eligibility for Returns:
Products eligible for return must be unused, in the same condition as received, and in the original packaging. Returns must be initiated within 30 days from the date of purchase.
Non-Returnable Items:
The following items are not eligible for return:
- Used or damaged products
- Products not in their original packaging
- Products returned after 30 days from the date of purchase
Return Process:
To initiate a return, please follow these steps:
Contact our Customer Service team at [insert contact details] to inform us about the return and reason for it. Provide the order number and details of the product(s) you wish to return. Our Customer Service team will guide you through the return process, providing you with a return shipping label (if applicable) and instructions on where to send the item(s).
Refund or Exchange:
Upon receiving the returned product and verifying their eligibility, we will process the refund or exchange as follows:
Refund: If eligible, a refund will be issued to the original method of payment within +1(514) 699-9529 business days after the returned item have been received and inspected. Please note that shipping fees are non-refundable. Exchange: If you prefer an exchange for another product, our team will assist you in selecting the desired item and arranging for the exchange.
Shipping Costs and Damaged or Defective Items:
Customers are responsible for the shipping costs associated with returning the item(s) unless the return is due to a mistake on our part or a defective product. In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund, including return shipping costs, as applicable.
Final Sale Items:
Certain items may be marked as final sale and are not eligible for return or exchange. Please check the product description for any final sale indications before making a purchase.
Additional Information:
Seesio Beauty reserves the right to refuse any returns that do not meet the above criteria. We recommend using a trackable shipping service when returning items, as we cannot guarantee receipt of returned items without tracking. Returns should be addressed to 1009 Woodward Avenue Milton L9T5Y2.
Please feel free to reach out to our Customer Service team if you have any questions or need further assistance regarding our return policy. Your satisfaction is our priority at Seesio Beauty.